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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dominick DeMasi

December 4, 2024

5  out of  5
rating by Dominick DeMasi
"Exceptional response and customer service"
We responded:
"Dominick- We appreciate your review! We are delighted to know you had a great experience with our State Farm office and our representative Briana. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kelly Milligan

November 19, 2024

5  out of  5
rating by Kelly Milligan
"I appreciate that my agent reach back out to me for a new policy when he found cheaper rates. Definitely a caring group of people at State Farm"
We responded:
"Kelly - We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. And welcome to our State Farm Family!"
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Colby DeHoff

November 13, 2024

5  out of  5
rating by Colby DeHoff
"Keith and Company are responsive and a pleasure to work with. I highly recommend them."
We responded:
"Colby, I'm pleased to hear you found our team responsive and enjoyable to work with! We're grateful for your recommendation and look forward to assisting you further with your insurance needs. Thank you for choosing our office! - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Rory Hennessey

November 12, 2024

5  out of  5
rating by Rory Hennessey
"Very pleasant to work with Keith and his crew, especially Briana H. Very efficient and thorough. Thanks again."
We responded:
"Rory - We’re thankful for your feedback and for the 5 stars. It’s our pleasure to assist you with your insurance needs and you're correct, Briana is beyond efficient and a wonderful asset to our team. If there is anything else we can do to help, please let us know!"
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Curtis Wills

November 8, 2024

5  out of  5
rating by Curtis Wills
"I very much do appreciate the quick response for my email.I really do appreciate it.I love being with State Farm.They always help me out when I need it.And I'll always love that.Kevin wright's team always help me out"
We responded:
"Curtis - Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Matthew Cate

November 7, 2024

5  out of  5
rating by Matthew Cate
"Briana has been awesome to work with for all of my insurance needs! She is very knowledgeable and responsive whenever I reach out."
We responded:
"Matthew - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Briana; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Richard Terlop

November 6, 2024

5  out of  5
rating by Richard Terlop
"Agent was super nice and very helpful."
We responded:
"Richard - We take great pride in helping our customers that are part of our State Farm Family! Thanks so much for the kind words about our office. "
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gips730

November 3, 2024

5  out of  5
rating by gips730
"I very rarely write reviews but I must complement Kevin O'Donnell. For the first time ever I felt like I was handled with care (rare these days) He was clear, patient, and efficient. Thank You"
We responded:
"Thank you for taking the time to give our agency a review, and a huge thank you for the kind words about Kevin. Kevin is an integral part of our team and he truly enjoys the relationships he gets to build with our customer base."
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Guy Grame

October 30, 2024

5  out of  5
rating by Guy Grame
"Professional, prompt and easy to work with - highly recommended!"
We responded:
"Guy, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Keith Wright - State Farm Insurance Agent"
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Samuel Dittmar

October 29, 2024

5  out of  5
rating by Samuel Dittmar
"Completed an overdue policy review -- home and auto -- with Keith. Great experience. Answered all my questions. I think regular reviews -- phone or in person -- are a great way to build a better, productive customer relationship."
We responded:
"Samuel - We really appreciate the kind words regarding your experience with us. Thank you for being such a great part of our State Fame family and we look forward to servicing your policies moving forward. "
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Monica Washington

October 24, 2024

5  out of  5
rating by Monica Washington
"Keith Wright is very knowledgeable and is true to your mission statement.” Like a good neighbor “ he has been patient and very kind. I plan on to stay with him for as long as possible. Thank you Keith for being my neighbor. Monica W. Meeks"
We responded:
"Monica - Your kind words are greatly appreciated. We strive to build strong relationships with our customers and loved hearing about your experience. Thank you for the 5 stars!!"
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crystal young

September 26, 2024

5  out of  5
rating by crystal young
"THE BEST staff, always helpful and accommodating to my needs ❤️"
We responded:
"Crystal - We truly appreciate you taking the time to give us this kind review. We take great pride in providing wonderful service and thank you for being part of our State Farm Family!"
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Eric Walborn

September 25, 2024

5  out of  5
rating by Eric Walborn
"I’ve been with Keith for years and have been extremely pleased! Everyone in the office is courteous and helpful with any questions I’ve had. When I moved back home I made sure I connected with this office. Highly recommend!"
We responded:
"Eric, thank you for your kind words and for being a loyal customer for years! I'm glad to hear that our team has been courteous and helpful with your questions. It's wonderful that you reconnected with us when you moved back home. We truly appreciate your recommendation and look forward to continuing to assist you with your insurance needs. - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Savannah Wharton

September 16, 2024

5  out of  5
rating by Savannah Wharton
"Very informative & knowledgeable"
We responded:
"Savannah, thank you for your kind words! I'm glad you found our team informative and knowledgeable. If you have any further questions or need assistance, we're here to help. - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Megan Alcorn

September 13, 2024

5  out of  5
rating by Megan Alcorn
"Very thorough in explaining every single detail to me and helping me understand my policies which I really appreciate because I do get a little confused when it comes to insurance as a first time homebuyer. Also they were able to cut my auto insurance more than 50% than what I was paying before. Very happy and pleased. Matt was very kind and helpful. Thank you!!"
We responded:
"Megan, thank you for your wonderful review! I'm glad we could help you understand your policies as a first-time homebuyer and reduce your auto insurance costs significantly. It's great to know that Matt's kindness and assistance made a positive impact on your experience. If you have any further questions or need assistance in the future, our office is here to help. - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Tina Whitesell

August 30, 2024

5  out of  5
rating by Tina Whitesell
"I switched my home and car insurance and saved tons of money. Keith made it quick and painless and after about a year, he still answers right away or calls me back quickly, if I have any questions. He is great!! Thank you so much!"
We responded:
"Thank you for your feedback, Tina! Ben always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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John Delehanty

August 21, 2024

5  out of  5
rating by John Delehanty
"Good Neighbors at Keith Wright Agency"
We responded:
"John, thank you for your positive review. I'm glad you consider us good neighbors. If you ever need assistance or have any questions, feel free to reach out. - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Owen Lange

August 20, 2024

5  out of  5
rating by Owen Lange
"Mathew is a god send. He is very patient, knowledgeable, and professional yet not that kind of fake bs professionalism we are all so use to. He saved me over 100 dollars a month, and trust me as a 23 year old that 100 dollars means more to me than almost anything. I am so grateful for his timing. He could not have called at a better time, as I have had a very hard year and was about to be at the end of my rope and move in with my sister and I highly suggest him and his team to everybody who reads this it took all of 5 minutes for him to give me a solid number and no more than another 15 minutes to get it all set in stone. I credit him alone with me being able to stay in my home for at least a little longer. Thank you so much Matthew."
We responded:
"Owen, thank you for your thoughtful review. I'm glad Mathew could assist you during such a challenging time. His dedication to providing patient, knowledgeable, and genuine service truly makes a difference. It's great to know he was able to help you save money and stay in your home. If you need any further assistance, our office is here for you. - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Nicole Shannon

August 20, 2024

5  out of  5
rating by Nicole Shannon
"Ive been with this office for years and they are always there and ready to help with a smile on their face. They are very patient with all my questions and dont make me feel like a bother. Definitely would recommend them!"
We responded:
"Nicole, thank you for your kind words and for being with our office for years. I'm happy to know that our team has been able to assist you with patience and a smile. Your recommendation means a lot to us. We're always here to help with any questions you may have. - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Victoria M

August 12, 2024

5  out of  5
rating by Victoria M
"This place was the easiest to get insurance that’s reliable. 10/10"
We responded:
"Hey Victoria, Thanks a lot for the awesome review! I'm glad you found the process easy and reliable. If you ever need anything else, we're here to help! - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Julie Jones-Eddy

August 10, 2024

5  out of  5
rating by Julie Jones-Eddy
"Mathew was very helpful."
We responded:
"Hi Julie, Thanks for the awesome review! I'm glad Mathew could help you out. If you need anything else, we're here for you! - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Kelly Sharp

July 30, 2024

5  out of  5
rating by Kelly Sharp
"Keith and his staff are the best! They're always ready to help whenever needed with quick, friendly responses. Never a single problem when dealing with anyone there."
We responded:
"Thank you, Kelly, for your glowing review! We appreciate your kind words and look forward to continuing to provide you with excellent service for all your insurance needs. - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Charles Morris

July 26, 2024

5  out of  5
rating by Charles Morris
"Awesome company iblove state farm"
We responded:
"Hey Charles, thanks a bunch for the awesome review! We're so glad you love State Farm! If you ever need anything, we're here for you. - Keith Wright - State Farm Insurance Agent, Berea, OH"
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James R Crowe

July 18, 2024

5  out of  5
rating by James R Crowe
"Brianna listened and quickly posted the PDF I required. I was very pleased with the office. Thank you, Brianna. James."
We responded:
"Hi James, thank you so much for your wonderful review! I'm glad Brianna could assist you promptly and efficiently with the PDF you needed. We appreciate your kind words and are always here to help with any future needs! - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Tony Sanelli

July 10, 2024

5  out of  5
rating by Tony Sanelli
"Kevin O'Donnell from State Farm's off ice fromKeith Wright # OH-9333537 was great with my policies. Thank you, Michael Lang"
We responded:
"Thank you for sharing your positive experience with Kevin at our office! I'm glad you were satisfied with the service provided for your insurance needs. We appreciate your kind words and are here for any questions you may have! - Keith Wright - State Farm Insurance Agent, Berea, OH"