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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Bukowski

September 25, 2026

5  out of  5
rating by Scott Bukowski
"Briana is a pleasure to work with and talk too very knowledgeable in what she does"
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Brenda English

September 24, 2026

5  out of  5
rating by Brenda English
"She is the only one that helped me the way I needed help. She was exceptional and helping me."
We responded:
"Brenda, this is wonderful news! It's excellent to hear that our team was able to assist you in the way you required. We appreciate your confidence in our agency for your insurance needs."
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Marilyn Sidoti

September 24, 2026

5  out of  5
rating by Marilyn Sidoti
"Exceptional customer service Briana is both friendly and efficient and got me the help and answers I needed within a few minutes!"
We responded:
"Thanks, Marilyn! It's great to hear that Briana was both friendly and efficient in assisting you. We appreciate your trust in our agency for your insurance needs. "
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Mandy Whitehair

September 24, 2026

5  out of  5
rating by Mandy Whitehair
"Brianna & dale ate very sweet people! I like talking to them. They make everything super easy . I wanna talk 2 either one of them always when I call 📞!!!"
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Robin W

September 23, 2026

5  out of  5
rating by Robin W
"Brianna is always helpful and quick to respond. I appreciate all the representatives in this agency."
We responded:
"Hi Robin, thanks for highlighting Brianna's helpfulness and quick responses! We're grateful for your appreciation of our entire team. If you ever need assistance with your coverage, we're here to help."
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cept842 Sudberry

September 22, 2026

5  out of  5
rating by cept842 Sudberry
"I had a moment to speak with State Farm agent Briana always a great time speaking with a person with such professionalism who if you’re having a bad day and you call because you missed a payment or whatever the case may be just treat you with the most respect and always encouraging words"
We responded:
"

Thank you for sharing your experience with Briana! It's wonderful to hear how her professionalism and encouraging words made a difference for you. We appreciate your trust in our agency.

"
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M18 D23

September 19, 2026

5  out of  5
rating by M18 D23
"I believe I talked to Brianna she was really nice and had everything done in under 5 min was a really simple process been using them for many years with no regrets at this point"
We responded:
" It's great to hear that Brianna made the process quick and easy for you. We appreciate your loyalty over the years and are here whenever you need us. Thanks for sharing!"
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Debbie Miller

September 17, 2026

5  out of  5
rating by Debbie Miller
"Briana is a gem, always polite , cheerful, and helpful!!!"
We responded:
"This is very considerate, Debbie! Briana will be delighted to hear your kind remarks about her polite and cheerful service. We value your trust in our agency and are here whenever you need us."
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Diana Mazzella

September 15, 2026

5  out of  5
rating by Diana Mazzella
"Briana was very helpful in adding my son to our policy. She was quick and efficient."
We responded:
"Diana, adding a new driver to your policy can come with a lot of details, so we’re glad Briana made it feel simple and straightforward! We’re thankful she could get everything taken care of efficiently and make the process easy for you. Thanks for trusting our team with your insurance!"
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Amy B

September 15, 2026

5  out of  5
rating by Amy B
"Excellent service and response time on all of my questions! Paid my claim quickly and I am very happy with the outcome !"
We responded:
"Amy, we’re thankful you chose to share your experience with us! Your kind words are a wonderful reminder of how much our customers mean to our team. It's great to hear that our team was able to assist you promptly and that you're satisfied with the claim process. We appreciate your trust in our agency for your insurance needs."
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Kris Bentine

September 15, 2026

5  out of  5
rating by Kris Bentine
"Brianna is amazing to work with and a great human!!
You and your team help me keep track of myself & you can’t put a price on that!!
Thank you for making life easier for me!!"
We responded:
"Hi Kris-Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and with Briana! If you ever have any questions or need assistance, we’re here to help!"
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Jimena Salazar

September 15, 2026

5  out of  5
rating by Jimena Salazar
"Keith from was amazing! He was extremely helpful, patient, and professional. He guided me through everything, answered all my questions, and made the entire process easy to understand. I truly appreciate his excellent customer service and highly recommend him!"
We responded:
"Hi Jimena, your kind words about our team mean so much! We’re grateful to know you felt supported and that our team took the time to guide you through everything with patience and professionalism. Thanks for recommending us—we’re always here whenever you need a hand with your insurance!"
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Laura W

September 14, 2026

5  out of  5
rating by Laura W
"Briana was thorough and quickly helped me with new vehicle coverage. Appreciate her attention!"
We responded:
"Hi Laura, getting coverage for a new vehicle can come with plenty of details, so we’re glad Briana made the process feel easy! Her thorough approach clearly helped make everything a breeze. Thanks for trusting our agency with your insurance—we’re always here whenever you need us!
"
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Tom Thacker

September 13, 2026

5  out of  5
rating by Tom Thacker
"Thank you for your service!"
We responded:
"Hi Tom, thank you for your kind words and the 5-star rating! We're grateful for your trust in our agency and look forward to continuing to assist with your insurance needs. "
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Lisa M Judge

September 9, 2026

5  out of  5
rating by Lisa M Judge
"I have been very happy with everyone at Keith Wright State Farm over the years. Briana recently helped me with insurance related to a new home. The price for the amount of coverage was very reasonable, and she was very responsive to all my questions."
We responded:
"Lisa - We are truly grateful your business and appreciate the nice review. Our team is always working hard to ensure our customers have the best experience. Thanks again!"
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Suzanne Dombrowski

September 8, 2026

5  out of  5
rating by Suzanne Dombrowski
"Always helpful. Good mood."
We responded:
"Thank you for the 5 stars, Suzanne Dombrowski! We appreciate it. Have a great day!"
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Kelly Sharp

September 8, 2026

5  out of  5
rating by Kelly Sharp
"Keith and his staff are the best! They're always ready to help whenever needed with quick, friendly responses. Never a single problem when dealing with anyone there. Briana has always been very helpful and quick to respond."
We responded:
"Thank you, Kelly, for your glowing review! We appreciate your kind words and look forward to continuing to provide you with excellent service for all your insurance needs. - Keith Wright - State Farm Insurance Agent, Berea, OH"
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Crystal McDonald

September 4, 2026

5  out of  5
rating by Crystal McDonald
"Briana has always been so helpful with all
Our questions and concerns. Such a pleasure to work with .."
We responded:
"Crystal, your kind words truly mean a lot to us! We're delighted to hear that Briana has been so helpful in addressing your questions and concerns. It's great to know that working with our team has been a pleasure for you. If you ever need assistance with your insurance needs, feel free to reach out."
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Gina Gregory

September 3, 2026

5  out of  5
rating by Gina Gregory
"Very nice and efficient! Thank you for help."
We responded:
"We loved receiving this, Gina! We're glad to hear that you found our service both pleasant and efficient. If you ever need assistance with your insurance coverage, feel free to reach out to our team."
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Brian Carrigan

September 2, 2026

5  out of  5
rating by Brian Carrigan
"Excellent service from Keith and Brianna!"
We responded:
"Brian, it was a pleasure helping you! Thanks for letting us know you had such a positive experience with our team. We’re always here whenever you need a hand with your insurance."
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Matthew Kunz

September 1, 2026

5  out of  5
rating by Matthew Kunz
"What a wonderful agent and insurance group! Briana helped me add an umbrella policy to my account to help cover myself and my wife from anything that may truly derail our financial plans! With an extremely low bundled price, State Farm is a top insurance company in the country and I’ve loved being a part of Keith’s group for the last several years, and I’m looking forward to being a part of their group for as long as possible!"
We responded:
"Matthew, we are grateful for your kind words and thrilled to hear about your positive experience with Briana. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Briana exceeded your expectations."
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Michelle Dunn

September 1, 2026

5  out of  5
rating by Michelle Dunn
"Brianna was courteous and helpful!"
We responded:
"Michelle, thanks for the kind review. We’re glad to be the team you can count on."
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Chip Morris

August 31, 2026

5  out of  5
rating by Chip Morris
"I luv state farm great customer service"
We responded:
"Chip, those five stars mean a lot. Thanks for trusting our office with your insurance!"
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Fleamarket Junky

August 31, 2026

5  out of  5
rating by Fleamarket Junky
"Brianna was our contact person and was exceptional. She was able to answer all my questions and very pleasant to speak with.."
We responded:
"Thank you for your feedback! We are thrilled to hear that Brianna was able to assist you effectively and make your experience enjoyable. Our team is always here to support you on your journey with any of your insurance needs."
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Dale Hopkins

August 27, 2026

5  out of  5
rating by Dale Hopkins
"The receptionist who answered my call was very friendly and efficient in handling my auto policy changes"
We responded:
"A friendly hello and a smooth policy update can make all the difference, Dale! We love hearing that our receptionist took care of your auto changes quickly and efficiently. Thanks for sharing your feedback with our team!"